Is your HR strategy ready for technology transformation?
Technology transformation is something no business can run away from. Digital solutions are everywhere from how you sell your products to the way you manage your employees. Companies need to be investing in AI, automation and data analysis if they want to succeed in the modern world. Organizations need to create a proper technology transformation strategy to succeed.
One of the main areas of interest right now should be HR. Your employees are the most important part of the success puzzle. If you have a good workforce, then you can tackle many problems. How you manage your workforce is changing, thanks to technology. Not only are things like remote work a much bigger issue in the current climate, but there are also many digital tools that impact how employees work in the HR department.
When you are considering if your HR strategy is meeting the needs of technology transformation, these are the key things you need to focus on:
Identify your existing technology goals
Any good strategy will require a good vision. This includes understanding your current digital situation and the goals you want to achieve. Your HR department needs to focus on understanding:
- What technology it is currently using
- What are the digital tools that are working well
- What are the processes that aren’t performing
- What are the processes you’d like to have that you don’t yet have
You should start working with these goals and questions. They will help you focus on establishing a clear vision for the future. You can start integrating performance management metrics into your daily work, create better data structures and identify the tools to help your employees better.
Create specific requirements for HR needs
The above will help you establish a bigger picture. You can create a proper understanding of your HR needs and start working on the specific requirements. Some of the main areas of impact for HR software can be areas like:
- Employee self-service
- Talent management
Each of these HR areas can benefit from technology. There are currently plenty of HR software solutions that provide things like AI and automation to specific sectors. Your company could implement an AI recruitment tool, for example. This could make it easier to identify the right talent for your organization. Your HR professionals could focus on other tasks with many automation tools as well. For instance, you might free up a lot of time from mundane tasks such as payroll processing with the right software.
When it comes to identifying and implementing these specific requirements, it’s important to include the whole organization. You don’t want to just focus on the needs of the upper management. Digital tools are there for everyone to benefit from. Therefore, it’s also important to engage all employees in the finding and refinement of the processes and products.
Look for the right tools
Once you have the wider vision available and you’ve identified the specific objectives for each HR need, you can start looking for the digital tools. There are plenty of options available for your organization, no matter the size.
You need to start by thinking if you are just looking for an application or a bigger platform. There are many ways to go about it and a lot of it depends on your needs. You might find that a simple app works well for things like employee self-service but that a whole platform is better for something like recruitment. The most important thing is:
- To ensure the digital tool responds to your needs. There is no need to pick up technology that doesn’t help your organizational needs. Technology for the sake of it is not a valid HR strategy.
- To focus on scalable HR software. Your HR needs might be very different when you’re only employing 20 people and grow as your employee figures grow. Always pick software that scales with your business successes.
- To align HR software together. You don’t need to find a single solution to all your HR technology needs. But a good system responds to other systems and works with them. Make sure you don’t isolate your digital ecosystem from itself.
Aside from these three major functionalities, you need to make sure you pick up tools that are safe and secure. In the modern world, security is paramount to business success. If your chosen digital tools don’t put security at the heart of everything they do, then you need to look elsewhere.
Have a budget in mind
The big reason many smaller and mid-sized companies have steered away from digital transformation has been money. There is a big perception that technology is a hefty investment. While this is certainly true to some extent, the fact is that it almost always pays off. By investing in the right HR software, you are investing in the future success of your business.
This doesn’t mean that you can just go and start throwing away money. Your IT budget can quickly become unsustainable if you don’t pay attention. It is important to include budget considerations in your technology transformation and HR strategy. As you are identifying your software needs, think about the investment you can make. You want to keep in mind the upfront cost, including things like possible training and hardware upgrades. Then you want to focus on the maintenance cost but also the savings the software might provide your business with. For example, you need to monitor the cost-effectiveness in terms of saved office hours on manual work or increased productivity.
Refine your HR strategy
Once you have set your HR strategy for digital transformation, you need to keep monitoring and refining it. You might not get your technology right immediately but this shouldn’t deter you from trying. You want to keep going and refine your strategy as you get more data. You will quickly start noticing which tools might work and those that won’t. You want to keep focusing on finding those digital innovations that’ll help take your business to the next level.
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